FAQ

Have any questions?

COVID-19 Mobile Car Detailing Measures

Our Car Care Specialist’s take the following precautions & measures to fight against the spread of germs and viruses.

This includes:

  • We are vaccinated.
  • We wear gloves during the visit.
  • We Disinfect equipment between each job.
  • We stay home when we are not feeling well.
  • We practice physical distancing when around our customers.

If you would like any additional measures taken please contact us directly at 971-209-1109

Can You Detail My Car In The Rain?

Yes we can, rain is typical in Portland. Our units are equipped with canopies to handle any weather. Because the canopy needs some space to set up, there will have to be at least 5 feet of clearance around the vehicle. If it’s raining hard and wind is above 20 miles per hour we may need to postpone our appointment.

What Is Your Service Area?

We cover Portland, Beaverton, Hillsboro, Aloha, Tigard, Lake Oswego and other neighboring Cities. Feel free to contact us if you’re unsure if we cover your area at 971-209-1109

Can You Detail At My Home, Office or Apartment?

Yes we can! All we need is acess to electricity and water. We carry extention cords for water and electricity as long as 100 feet so its easy for us to access power.

What If I Don't Have Access To Water or Electricity?

If you don’t have access to water or electricity, we’ve got you covered. Contact us at 971-290-1109  to schedule an appointment at our shop. There are many options for dropping off your car, you can either have a friend drop off your car with you so they could give you a ride home while you’re waiting for it to be cleaned, you can use Uber/Lyft. We have a washing location near the Sylvan exit in SW Portland. There is no need to worry if you live someplace without acess to both water and electricity. We are here to help!

What's Included In An Interior Detail?

• Full Wipe Down
• Double Vacuum Interior
• Clean all Windows
• Clean & Protect Plastic
• Upholstery clean, and extraction
• Leather Treatment
• Minor Pet Hair Removal
• Minor Carpet Stain Removal
• Detail Floor Mats
• Detail Trunk
• Air Freshener Treatment

Approximate time 2+ hours

What's Included In An Exterior Detail?

• Professional Hand Wash
• Clay Bar Vehicle
• Bug and Tar Removal
• Detail Rim Faces & Tires
• Dress and Shine Tires
• Dress All Exterior Plastic
• Clean Wheel Wells
• Minor Sap Removal
• Ceramic Spray Coating 3 Month Protection (wax)
• Touch Up Spot Polish

Approximate time 2+ hours

Cancellations And Refunds

If you cancel before 48 hours you will not have to pay the cancelation fee.

If you cancel within 48 hours of your booking, you will be charged a $40 cancelation fee to make up for the lost income during the booked time slot.

Is There A Rescheduling Fee?

We do not charge for rescheduling as long as it is done before 48 hours of your original booking. Please see our Cancellation & Refund FAQ above for further information.

Is Tipping Normal? If So How Much?

Yes tipping is normal in the industry. However there is no suggested amount or percentage, whatever feels good to you. Any amount is appreciated by your Car Care Specialist.

What If I’m Not Satisfied With My Detail?

We guarantee 100% satisfaction with our service. If you are not happy with the service for any reason please call us immediately for further instructions. A Re-scheduled clean must be made within 24 hours of the original appointment.

Is GoDetail Lisenced, Bonded, And Insured?

Yes we are! Currently insured for up to $300k in general liability damage. Licensed in Oregon State. 

Can I Trust Your Detailers? Are They Background Checked?

You sure can! With close to 200+ 5 star reviews and climbing and our detailers being federally and state wide background checked we vet the best, and get rid of the rest.

Are Your Prices Negoitable?

Simply put – No, our rates are calculated by the information you provide on our booking page. We provide some of the best value for the price in the industry.

What Forms of Payment Do You Accept?

We accept cash and all major credit & debit card holders.

What Are Your Hours Of Operation?

Our hours of operation are:
Monday – Sunday: 7am-7pm

Have more questions? Contact Us

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F.A.Q.

How can I book an appointment?

Book an appointment anytime by phone or online. For the fastest response time you can call or text 971-290-1109 Monday to Sunday anytime from 7 AM to 7 PM. You can also easily book online by clicking BOOK NOW Button near the top of the page or just click the link below. Thank you!

https://book.housecallpro.com/book/GoDetail-Mobile-Auto-Detailing/b3e3db2311a84fee9ae37adcf0916e50

Can you detail my car at my home, office or appartment?

Yes we can! All we need is acess to electricity and water. We carry extention cords for water and electricity as long as 100 feet so its easy for us to access power.

How long does the detail usually take?

Each detail takes a different amount of time depending on the size and dirtyness of the vehicle. On average it takes 1-2 hours for an Exterior Detail job. It takes 1.5-2.5 hours for an Interior Detail job, and it takes 2-3.5 hours for a Full Detail job.

How long will the clean last?

We at GoDetail pride ourselves in how long we are able to keep your car clean even after we are done detailing. We generously apply various paint, window, and plastic sealants and protectants all over your car to keep it shinning and protected for longer. We like to give our customers a lot of value for their money and making the detail job last a long time is our priority.

What if I don't have access to water or electricity?

If you don’t have access to water or electricity, we’ve got you covered. Contact us at 971-290-1109 to find out where we can meet up to get your car looking brand new. There are many options for dropping off your car, you can either have a friend drop your car off with you so they could give you a ride home while you’re waiting for it to be cleaned, you can use Uber, or we can arrange a shuttle ride for you at a small price. We have a washing location near Council Crest in SW Portland. So, there is no need to worry if you live someplace without acess to both water and electricity. We are here to help!